We have been using ShiftPoint for our car business and we cannot be happier. I do not consider myself computer savvy and was a little hesitant at the beginning to start using a new computer program, but ShiftPoint made it easy to understand;and makes everything easier to do with our everyday business needs. Our business has increased in part because of our professional web site, which has brought us many raved reviews! I would highly recommend ShiftPoint. They are like a part of our little family business.
I've been using CRM's and DMS's for nearly 20 years. While no system is perfect, the latest edition of ShiftPoint makes a serious run at it. As an independent dealer with 2 locations, ShiftPoint allows a synchronization between our locations that's streamlined our business and given our customers a sense of professionalism and consistency. Once the Customer is entered, everything from that point forward is dedicated to making their experience as trouble free as possible.